Frequently asked questions

Pralaap is a fast, simple and private messaging app for chatting with friends and family. It is available on Android. An iOS version is being worked on.

Yes, it is free right now, with every feature in one app and no premium plan. In the future we may charge a very small maintenance fee (at most ₹2 per month) to cover security updates and servers.

No. We never show ads.

Enter your phone number and verify it with the OTP we send you.

We are working on it, but there is no release date yet.

No. Pralaap is end-to-end encrypted. One-to-one chats use the Signal Protocol, and group chats use our own end-to-end encryption system. Either way, only the people in the chat can read the messages. Even we, the developers, cannot read your chats or calls.

We never sell your data. We only use basic technical information, such as your Android version, to improve the app.

Open a chat and swipe left or right to start a voice or video call.

Not yet. Group calls are coming soon. For now, calls are one-to-one.

Yes. Use the attachment button in any chat.

Yes. You can react with emojis, reply to a specific message and forward messages.

Not yet. Linked devices are coming soon. For now you can use one Android device.

You can bring a WhatsApp chat, including photos, videos and documents, into Pralaap.

1. Android: open the chat in WhatsApp, tap ⋮ → More → Export Chat. iOS: open Contact Info or Group Info and tap Export Chat.
2. Choose Include Media if you want photos and files.
3. Pick Pralaap from the share menu.
4. In Pralaap, turn on Import Chats.
5. Select the contact to map the chat to, then tap Next and confirm.

Messages keep their original timestamps. The contact you choose cannot be changed later, so pick carefully.

There is no password. Log out and log in again with your phone number. If you have not enabled backup, your chats are lost when you log out or move to a new device.

Only if you turned on chat backup before logging out. Without a backup, chats cannot be recovered. This also applies when you reinstall the app.

In the app, go to Settings → Account → Delete Account and confirm. This is permanent and removes your data. If you cannot open the app, use the account deletion request page. We will verify your phone number and contact you.

Open the chat, tap the ⋮ menu and choose Report. For technical issues, use the Report page or email [email protected].

Check that you have a stable connection, the latest version of the app and enough free storage. Then restart the app or clear its cache.

Go to phone Settings → Apps → Pralaap → Notifications and make sure they are on. Also turn off battery optimization for Pralaap.